Privacy policy

This Privacy Policy describes how ievolutionretail.myshopify.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by email at help@ievolutionretail.com or by mail using the details provided below:

iEvolutionRetail, 3592 Rosemead Blvd, Box 130 Rosemead, CA 91770

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.

Device Information

  • Purpose of collection: To load the Site accurately for you and perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels [ADD OR SUBTRACT ANY OTHER TRACKING TECHNOLOGIES USED].
  • Disclosure for a business purpose: Shared with our processor Shopify [ADD ANY OTHER VENDORS WITH WHOM YOU SHARE THIS INFORMATION].
  • Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site [ADD OR SUBTRACT ANY OTHER PERSONAL INFORMATION COLLECTED].

Order Information

  • Purpose of collection: To provide products or services to you to fulfill our contract, process payment information, arrange for shipping, provide invoices/order confirmations, communicate with you, screen for potential fraud, and provide you with relevant product or service updates.
  • Source of collection: Collected from you.
  • Disclosure for a business purpose: Shared with our processor Shopify [ADD ANY OTHER VENDORS].
  • Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers, PayPal), email address, and phone number.

Customer Support Information

  • Purpose of collection: To provide customer support.
  • Source of collection: Collected from you.
  • Disclosure for a business purpose: Shared as necessary for support-related purposes.
  • Personal Information collected: Name, email, order details, and any other information necessary to resolve your support request.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
  • We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information, or to protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you.

[INSERT DETAILS ABOUT TARGETED ADVERTISING SERVICES USED, SUCH AS GOOGLE ANALYTICS OR FACEBOOK ADS].

Using Personal Information

We use your Personal Information to provide our services, including offering products for sale, processing payments, fulfilling orders, and keeping you updated about products, services, and offers.

Lawful Basis (for EEA Customers)

We process your Personal Information under the following lawful bases:

  • Your consent
  • The performance of the contract between you and the Site
  • Compliance with our legal obligations
  • To protect your vital interests
  • For our legitimate business interests

Retention

We will retain your Personal Information unless and until you request its deletion. For more information, see the 'Your Rights' section below.

Cookies

We use cookies to enhance your browsing experience.

Do Not Track

We do not alter our data collection or usage practices when we detect a "Do Not Track" signal from your browser.

Changes

We may update this Privacy Policy to reflect changes in practices or for legal/regulatory reasons.

Complaints

If you wish to file a complaint, contact us at help@ievolutionretail.com. If you’re not satisfied with our response, you can reach out to the relevant data protection authority.

Last updated: January 03, 2025